Built for Chick-fil-A operators

The ops platform that knows your store.

Scout connects your team, your shifts, and your performance data — so you always know what happened, who drove it, and what to do next.

Request early access → See the platform
Scout.
Store #04829 · Saturday Lunch · Jul 19 Live
Sales
$18.4k
↑ 3.2% vs last week
Transactions
487
↑ 12 vs average
Check Avg
$37.84
↑ 1.1%
Productivity
$312
/ labor hour
Labor Cost
18.4%
Target ≤ 20%
OSAT
94%
↑ 2pts vs target
CEM Scores
Accuracy
91%
Speed
87%
Attentiveness
96%
Cleanliness
93%
Station Assignment
Team memberStation
KRKayla R.Drive-Thru
JMJordan M.Front Counter
ATAlex T.Fries
SMSam M.Window

Sample data shown for illustration purposes only.

6+
Tools, one platform
Scheduling, shifts, performance, CEM, and HR — all in one place.
100%
Shift coverage
Every minute, every station, every team member — accounted for automatically.
$/hr
The metric that matters
Sales per labor hour — the one number comparable across every CFA location.
The platform

Every tool your operation needs.
Finally talking to each other.

Scout replaces six disconnected systems with one — and adds the intelligence layer operators have never had.

01 · Shift Dashboard
Every shift. Every number. Every team member.
Sales, transactions, productivity, labor cost, and full CEM scores — all linked to who was on the floor and where.
Sales
$18.4k
Transactions
487
Check Avg
$37.84
Productivity
$312/hr
Labor Cost
18.4%
OSAT
94%
CEM Scores
Accuracy
91%
Speed
87%
Attentiveness
96%
Cleanliness
93%
02 · Employee Profiles
Every team member. Full history.
Shift scores, station competency, retraining records, and attendance — assembled automatically.
KR
Kayla Richardson
14 months · 47 shifts
94%Accuracy
47Shifts
0Flags
Drive-Thru
Front Counter
Kitchen
03 · Ask Scout
Ask anything. Get an answer.
Plain-language questions, instant answers from your store data.
How did lunch go today?
Strong — $18.4k, productivity at $312/hr. Kayla led the Drive-Thru.
Who's been late this month?
04 · CEM Scores
Scores tied to who was working.
Every CEM metric linked to the team members and stations active during that shift.
Accuracy
91%
Speed
87%
Attentiveness
96%
Cleanliness
93%
05 · Smart Scheduling
Best team, every shift.
Compositions ranked by historical performance. Cross-training gaps surfaced automatically.
Mon
Tue
Wed
Thu
Fri
Kayla R.
Jordan M.
Alex T.
Dana B.
What changes

Six problems. One platform.

Scout replaces every paper process and disconnected tool with a single unified system.

TodayWith Scout
Paper setup sheet on the wall Digital shift builder, synced from your scheduling system
Handwritten shift report → photo nobody opens Structured digital report, searchable forever
Manual retraining task board Automatic performance-triggered retraining flags
Manual sales entry from CFA Home Automated data pull straight into your dashboard
Gut-feel scheduling Data-backed shift composition suggestions
Disconnected HR documentation Unified employee profiles with full performance history

Ready to run your store on data?

Scout is in pilot. A limited number of operators can join now. No contracts, no commitment — just better visibility from day one.

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